Case study

NOVEMBER 2019

Implementing a communication scheme for Purchasing in an international energy corporation

The Client

An international energy Corporation that, with its various branches and subsidiaries, is one of the worldwide leaders in both the oil and chemistry industries

Context

With its diversified community of purchasers dispersed geographically on numerous sites, the Purchasing Director had high expectations for the Purchasing Intranet system which had been launched for the Corporation. While this tool allowed Purchasers and Prescribers to share their data and manage Purchasing, it did not reach its frequency objective, probably because no communication scheme or daily updates were being provided.

CKS was mandated to create momentum for the Corporation's Purchasing Intranet system and get the whole Purchasing community involved.

After analysing needs, CKS proposed a communication scheme to highlight this tool and which was structured along 3 main axes:

Objectives

Resources

The CKS consulting team steered the mission along 3 main axes that they had identified as the most important:

Update and maintain the Intranet daily:

Improve features according to Purchasers' and Prescribers' needs

Create ways to boost awareness

Results

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